Sessions

Eve Meceda

Keynote: Mastering Difficult Conversations

Difficult conversations – whether we choose to engage in them or avoid them – cause a tremendous amount of stress and friction in both professional and personal relationships. But what if there were ways to make these conversations both more successful – and less painful?
In this session, we begin by identifying the five most common conversation “derailers” – the behaviors and conditions that most often contribute to conversations going off the rails. Once we understand why things so often go badly, we turn our attention to how to consistently ensure that conversations go better. Here, we focus on four specific, actionable strategies that can help get a difficult conversation back on track – or, even better, prevent it from going downhill in the first place.
After 10+ years of sharing my original Growth Mindset session with Vistage leaders around the world, this new session brings the same combination of rigorous research and deep practical experience to the art and science of mastering difficult conversations.

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Meg Poag

How Companies Undermine Employee Engagement and Accountability, and What to do About It!

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Robert Grover

How I Mastered the Recall Battle

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Sashi Nallapati

Life Lessons Learned from Mountain Climbing

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Kirk Huffaker

Check-in, Triage, CBCT, and Treatment on Challenging Patients

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Adam Davis

When Disaster Strikes: Preparing for the Unexpected

Session Description:

On 3/3/2020 our main office location was destroyed in a devastating tornado. While a tornado may be something that never affects you; fire, flooding and break-ins are fairly common. Dr. Davis will discuss 1. What we were prepared for 2. What we were not prepared for 3. Insurance coverages 4. Common pitfalls

Session Objectives:

Make known what we went through starting @ 1:18 am
Have a Crisis plan in place
Insurance Coverage Considerations
Do’s and Don’ts
Expect to Learn:

What to do when disaster strikes
Critical Insurance Coverage
How to create a Crisis Plan

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